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Privacy Policy

Effective date: January 1, 2023

 

​This Privacy Policy explains how Bluehaven Builders, LLC ("Bluehaven,” “we,” “us,” or “our”) collects, uses, shares, and safeguards Personal Information when you visit our websites, contact us, schedule estimates, request financing information, use our forms and calculators, or engage our services (including after‑the‑fact permit assistance and private project management). This Policy also describes your rights and choices. If you are a customer, certain privacy terms in your written service agreement may supplement this Policy. If you do not agree with this Policy, please do not use our websites or submit your information. You can contact us at info@bluehavenbuilders.com or by mail at 3240 W Community Dr, Jupiter, FL 33458.

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1) Scope & Key Definitions

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  • Personal Information means information that identifies, relates to, describes, or could reasonably be linked with a particular individual or household. This can include contact details, identifiers, device data, and project‑related details.

  • Services include our websites, lead forms, scheduling tools, marketing communications, estimates, construction services, permit assistance (including submissions to local building departments), and customer support.

  • This Policy applies to Personal Information we collect from or about consumers, prospective customers, vendors, and site visitors. It does not apply to our personnel or job applicants (covered by separate notices), nor to third‑party sites we do not control.

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2) Information We Collect

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We collect information directly from you, automatically from your device, and from third parties.

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a) Information you provide

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  • Identity and contact data (name, address, email, phone, county/municipality).

  • Property, project, and permit details (site address, plans, photos/videos you upload, measurements, finishes, inspection/violation history, HOA information).

  • Communications and preferences (inquiries, reviews/testimonials, customer support, SMS/email consent).

  • Estimate and transaction data (requested services, budgets, signed proposals, deposit amounts, financing prequalification data provided by you to us or our partners).

  • Government/permit data you choose to provide (e.g., permit numbers, recorded notices of violation, inspection outcomes) and documents necessary to process or resolve an after‑the‑fact permit.

  • If you apply for financing via a third‑party, that party will collect your financial information directly and provide us with limited status updates.

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b) Information collected automatically

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  • Device and usage data (IP address, browser, device identifiers, pages viewed, time on page, referring/exit pages, interactions).

  • Cookies and similar technologies for analytics, site performance, and advertising (e.g., Google Analytics, Meta Pixel, advertising cookies). See Cookies & Ads below.

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c) Information from third parties

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  • Service providers and platforms (CRM/marketing automation, scheduling tools, payment processors).

  • Building departments/municipal portals (permit status/records when you authorize us to act for you).

  • Financing, insurance, and manufacturer partners (to register warranties, coordinate claims or product deliveries, verify eligibility, or status updates).

  • Public sources (county records, property appraiser data) and referral partners.

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3) How We Use Personal Information

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We use Personal Information to: Provide, operate, and improve our Services and websites; Design projects, prepare estimates, proposals, and contracts; Assist with permits and code compliance at your direction, including communications with municipalities, HOAs, inspectors, engineers, and contractors; Schedule site visits and inspections; dispatch teams; manage change orders; Process payments and deposits via third‑party processors; register warranties; Communicate with you (including SMS) about inquiries, scheduling, project updates, and marketing (where permitted); Customize content, measure performance, and run advertising/retargeting; Detect, prevent, and investigate fraud, security incidents, or misuse; Comply with legal obligations and enforce our agreements.

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Lawful bases for EEA/UK users

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Where GDPR applies, we rely on one or more of: contract, legitimate interests, consent, legal obligation, or vital interests (rare).

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4) How We Share Information

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We share Personal Information with: Service providers/Processors that help operate our business (hosting, CRM/marketing automation, scheduling, payment processing, communications, analytics, customer support, cloud storage, e‑signature, document management). They must protect your data and use it only on our instructions. Municipalities and related professionals (building departments, inspectors, engineers, surveyors) as needed to deliver permit assistance and code‑compliance services at your request/authorization. Contractors, suppliers, and manufacturers to fulfill your project, register warranties, and coordinate deliveries/installation. Financing, insurance, and claims partners if you request or authorize those services. Advertising and analytics partners (e.g., Google, Meta) for site measurement and cross‑context advertising. Where required by state law, we treat such activities as a “sale” or “sharing” and honor opt‑out rights (see Section 8). Business transfers in connection with a merger, acquisition, financing, or sale of assets. Legal and safety: to comply with law, respond to lawful requests, or protect rights, safety, and property.

We do not sell your Personal Information for money.

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5) Retention

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We keep Personal Information for as long as necessary to fulfill the purposes described here, including legal, accounting, and reporting requirements, then delete or de‑identify it per our data retention practices.

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6) Security

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We use administrative, technical, and physical safeguards designed to protect Personal Information. No method of transmission or storage is 100% secure.

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7) Your Choices

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  • Marketing emails: You can opt out by using the unsubscribe link in emails or contacting us.

  • SMS messages: If you opt in, you can cancel at any time by replying STOP; for help reply HELP. Message and data rates may apply. Message frequency varies. Carriers are not liable for delayed/undelivered messages.

  • Cookies/Ads: You can manage cookies via your browser settings and our Cookie Settings. To opt out of interest‑based ads, see the NAI/DAA tools and your device ad settings. Some opt‑outs are browser/device‑specific.

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8) Region‑Specific Rights

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Depending on where you live, you may have the right to request access, correction, deletion, portability, restriction/objection, or to opt out of sale/sharing and targeted advertising.

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California (CCPA/CPRA)

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  • You can request to know, delete, or correct Personal Information and to opt out of “sale” or “sharing” for cross‑context behavioral advertising.

  • We do not use or disclose Sensitive Personal Information to infer characteristics. We do not knowingly sell/share Personal Information of consumers under 16.

  • To exercise rights, use [insert webform link] or email info@bluehavenbuilders.com. To opt out of sale/sharing online, use our Do Not Sell or Share link and adjust cookie preferences.

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Virginia, Colorado, Connecticut, Utah

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  • You may have rights to access, delete, correct, and opt out of targeted ads or profiling. You may appeal a denied request by replying to our decision notice within 30 days.

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EEA/UK

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  • You may have rights to access, rectify, erase, restrict processing, object, and data portability. You may complain to your local supervisory authority. Where we transfer data outside the EEA/UK, we rely on appropriate safeguards (e.g., standard contractual clauses).

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9) Children’s Privacy

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Our Services are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect Personal Information from children. If you believe a child provided information, contact us to delete it.

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10) Cookies & Advertising Technologies

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We use cookies, pixels, and similar tech to operate the site, remember preferences, analyze traffic, and advertise. Third parties may set cookies to provide measurement and ads (e.g., Google Analytics, Meta Pixel). You can control cookies via your browser and our Cookie Settings. Blocking cookies may impact site functionality.

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Cookie Settings

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You can control your cookie preferences at any time using this Cookie Settings panel:

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  • Strictly Necessary (always on): Required for core site functions (security, network management, consent logging). These cannot be switched off.

  • Functional (opt‑in): Remember preferences (locale, forms, scheduling, accessibility).

  • Analytics (opt‑in): Help us understand site usage and improve performance (e.g., Google Analytics 4). Data is aggregated when possible.

  • Advertising/Retargeting (opt‑in): Enable cross‑site measurement and personalized ads (e.g., Meta Pixel, Google Ads). Disabling this category will stop our use of cookies for targeted ads and will be treated as your browser‑level opt‑out of sale/sharing for cross‑context behavioral advertising, where applicable.

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Global Privacy Control (GPC): If your browser sends a GPC signal, we honor it as a request to opt out of sale/sharing for the device/browser.

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Note: Preferences are browser‑ and device‑specific. Clearing cookies can reset your choices.

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11) Third‑Party Links & Sites

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Our sites may link to third‑party websites. Their privacy practices are governed by their own policies. We are not responsible for third‑party content or privacy practices.

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12) Changes to This Policy

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We may update this Policy periodically. If we make material changes, we will post the updated Policy and revise the Effective Date. Your continued use means you accept the changes.

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13) Contact Us

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  • Email: info@bluehavenbuilders.com

  • Phone: East Coast: (561) 532‑7660 • Gulf Coast: (239) 851‑8357

  • Mail: 3240 W Community Dr, Jupiter, FL 33458

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Florida State Licenses

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  • General Contractor (CGC 1533417)

  • Roofing Contractor (CCC 1334472)

  • Plumbing Contractor (CFC 1432287)

  • HVAC Contractor (CAC 1822596)

  • Pool Contractor (CPC 1460556)

  • Certified Utility & Excavation Contractor (CUC 1226455)​

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